Help Center • FAQs
Frequently Asked Questions
Quick answers about loan products, applications, documents, and support.
FAQ
You can apply for product loans through our Microfinance division and browse items via Kwik Shop. Start on the Loan Products page and follow the listed requirements.
Common requirements include ID, payslip (or proof of income), and supporting forms. Some products may require additional documents depending on the category.
Yes. Use the Apply Online page and upload the required documents.
4th Floor Karigamombe building, Cnr Samora and Julius Nyerere, Harare, Zimbabwe.
Use the Complaints Desk chat (bottom-right). Your complaint is saved and routed to support. For urgent matters, call +263 715 980 495.
Quick Help
If you can’t find your answer, contact us directly or use the Complaints Desk chat.
Contact Us How to Apply Loan Products +263 715 980 495 info@kwikbucks.co.zw
Location: 4th Floor Karigamombe building, Cnr Samora and Julius Nyerere, Harare, Zimbabwe
Tip: Complaints are handled faster via the chat button (bottom-right).
Tip: Complaints are handled faster via the chat button (bottom-right).
Complaints Desk
We respond faster here
Hi 👋 Please describe your complaint. Include your phone number so we can follow up.