Applications • Requirements • Guidance
How to Apply
Follow these simple steps to apply for a product loan. Upload your documents online or visit our office for assistance.
PROCESS
Apply in 5 clear steps
This is the fastest way to get your application submitted correctly and avoid delays.
STEP 1
Choose a product
Browse available products and select what you want to finance.
Kwik Shop
Pricing
STEP 2
Prepare documents
Make sure you have the required documents ready before submitting.
ID
Payslip
Photo
STEP 3
Fill in the form
Download the right form, fill it in, and keep it ready to upload.
Download
Complete
STEP 4
Submit online
Apply online by selecting loan type (USD / ZWG / Pensioner) and uploading documents.
Secure
Upload
STEP 5
Processing & feedback
Our team reviews your submission and contacts you if anything needs fixing.
Support
Call Back
BONUS
Visit the office (optional)
If you need help, visit our office and we can assist you in person.
Directions
Harare CBD
Common Requirements
These are the most common documents. Some products may require extra supporting documents.
Copy of ID / Passport
Latest payslip or proof of income
Clear personal photo
Completed loan form
Tip: If you are unsure which form to use, open the Loan Forms page and search by keyword (e.g. “application”, “pensioner”).
Processing Notes
We aim to process applications as fast as possible. To avoid delays:
Upload clear photos (not blurry)
Ensure phone number is correct
Use the correct loan type (USD / ZWG / Pensioner)
If urgent, call support directly
If you have a complaint, use the Complaints Desk chat on the Contact page (bottom-right).